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Kettering Health

Patient Accounts Rep

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$43,797 / year median in the U.S.

+7% projected growth

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Job Description

Patient Accounts Rep Kettering Health - 3.6 Kettering, OH Job Details Full-time 16 hours ago Qualifications High school diploma or GED Productivity software Medical claim status updates Medical billing insurance follow-up
Full Job Description Job Details:
Remote l Full-time l
Days Responsibilities & Requirements:
Responsibilities:
Under the direction of the Patient Accounts Manager or Supervisor the Patient Accounts Representative is responsible for daily billing functions including but not limited to working claim edits, review of insurance claims for accuracy, contacting various parties for further information on unpaid claims, identifying issues resulting in non-payment, and working first level appeals…all incompliance with departmental policies and procedures. Must display knowledge retention through scheduled competency assessments. Other duties as assigned.
Essential Skills:
Timely resolution of claim edits allowing timely claim submission Timely follow-up of unpaid claims, worked to ensure maximum reimbursement following compliant standards Ability to work independently as well as collaboratively within a team environment Excellent problem-solving skills
Requirements:
High School diploma or equivalent Experience in Microsoft office tool
Preferred Qualifications:
Previous experience in patient billing preferred Epic experience a plus
Overview:
Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God's love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.