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Fairfield Medical Center

Unit Clerk - Medical Observation - Full Time Days (63219)

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$43,797 / year median in Ohio

+7% projected growth

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Job Description

Job DetailsJob Location:
Medical Observation - FMC Main Campus - Lancaster, OH 43130
Position Type:
Full Time .90
Travel Percentage:
No Driving RequiredJob Shift:
DayJob Category:
Clinical SupportFor more than a century, Fairfield Medical Center has been a regional healthcare provider who delivers exceptional care to our patients by creating exceptional experiences for our employees. The driver behind our culture is that we all believe in the value of it, and we hire people into the organization who are also committed to making a difference. Our employees truly go the extra mile to serve our patients and each other. When you join us, you become part of our team; it is our goal to not only be the best place you will ever work, but the only place you will want to work. Join our team. Make a difference.
Job Description:
The Unit Clerk will perform clerical and receptionist duties. Under the direction of the Staff RN, the Unit Clerk is responsible for watching monitors, maintenance of patient charts, transcription of orders and answering telephones. Observes telemetry monitors and alerts RN of changes. Maintains additional patient packets. Updates patient charts, graphs vital signs, heights and weights.
Performs general receptionist duties:
answers phone, screens calls, refers calls, takes messages, greets and assists visitors, etc. Transcribes physician orders and has knowledge of order entry system. Monitors patient destination and location of patient charts. Answers intercom promptly and communicates patient needs to appropriate nursing staff. Maintains department records and statistics. Orients and trains new employees.
QualificationsJob Qualifications:
High School Diploma or GED Equivalent required. Previous clerical support or healthcare experience preferred. On the job training. Strong interpersonal, customer service, and communication skills. Professional telephone etiquette.
Medium Work:
Exerting up to 20-50 pounds of force occasionally, and/or up to 10-25 pounds of force frequently, and/or a negligible up to 10 pounds amount of force often.
Qualifications:
Job Qualifications:
High School Diploma or GED Equivalent required. Previous clerical support or healthcare experience preferred. On the job training. Strong interpersonal, customer service, and communication skills. Professional telephone etiquette.
Medium Work:
Exerting up to 20-50 pounds of force occasionally, and/or up to 10-25 pounds of force frequently, and/or a negligible up to 10 pounds amount of force often.