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Ability Chiropractic
Patient Care Coordinator
Career Insights for Registrar / Patient Service Representative
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Based on Ohio data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,797 / year median in Ohio
+7% projected growth
Job Description
Care Coordinator (High-Performance Role) Ability Chiropractic | $44,000•57,500 (Tiered Growth Available) | In-Person Before applying, please read this in its entirety Our Mission At Ability Chiropractic, our mission is simple: Empower the highest expression of life through the body's innate wisdom. We lead with Extreme Ownership, have a Bias Toward Action, share our Conviction in Vitalism , Have a Growth Mindset at all times, and are Results Driven. We intend to Spark a Revolution and are building clinics across regions that drive real patient outcomes through Meaningful Work and Meaningful Relationships, Over-Communication , and staying Curious•Becoming the Experts. The Role This is not a front desk position. This role is responsible for owning the day-to-day execution of the clinic —ensuring patients stay on track, schedules remain optimized, and all systems run cleanly and consistently. You are the central point of coordination for patient flow, communication, and follow-through. Core Responsibilities Patient Flow & Schedule Ownership Maintain a highly optimized schedule with minimal gaps Ensure patients stay committed and on pace with care plans Proactively manage cancellations, reschedules, and follow-ups Communication & Follow-Through Respond to all patient communication quickly and clearly Follow up on missed visits, outstanding balances, and next steps Ensure every patient knows exactly what is expected Financial Accountability Collect payments and maintain accurate patient accounts Track and resolve missed or declined payments Ensure financial follow-through is completed consistently Operational Execution Run structured pre-shift and post-shift huddles Track all daily actions, reminders, and follow-ups Maintain clean, organized, and accurate systems at all times Competencies Influential communication Time management Initiative and resourcefulness High-level organization and detail orientation Adaptability Coachability Emotional intelligence Physical Requirements On feet for up to 10.5 hours a day Ability to sustain a consistent pace and level of high engagement throughout extended shifts Ability to move frequently and quickly throughout the clinic and transition quickly between tasks Growth and Development Opportunities At Ability Chiropractic, we promote from within. High performers who consistently create results have opportunities to expand their impact through advanced clinical responsibilities, leadership development, training, and compensation growth: X-ray operator certification Training to perform patient exams Train new and existing team members Personal and professional development coaching Performance-based and referral bonus opportunities