MINIMUM QUALIFICATIONS

Education

• A High School Diploma or GED equivalent is required. Completion of a program or training in Medical Office Technology or a related field is preferred. Experience
• A minimum of one (1) year relevant experience is preferred. Licenses & Certification
• Knowledge & Skills
• Knowledge of general medical terminology and of the terminology used in the process of billing for medical services.

Knowledge of Electronic Health Record (EHR) system and the ability to correctly enter data into the EHR. Knowledge of patient registration procedures in an ambulatory and non-ambulatory clinic. Ability to maintain strict confidentiality regarding patient health information. Skill in utilizing a personal computer and its applications in a Windows environment and the ability to organize, file and retrieve information. Ability to communicate courteously and effectively with patients and their families, MNDH staff and the general public for the purpose of supplying or obtaining information. Knowledge of third party and other numerous alternate resources used in the billing of medical services. Ability to maintain a professional demeanor.

JOB SUMMARY

The purpose of this position is to gather and enter all pertinent information for patients admitted for services. Position is required to interview patients upon arrival to the facility and ensure all required documents are signed and entered into the EHR system. Position is required to complete other tasks as needed.

WORK ENVIRONMENT

Work is performed in a hospital and ambulatory health care setting. Risk of exposure to infectious diseases does exist.

PHYSICAL DEMANDS

Performance of duties requires being seated for long periods entering data and requires the demands of normal medical record and office work.

ESSENTIAL FUNCTIONS

Satisfactory job performance will be determined by successful execution of the following: Interviews patients or representatives to obtain reason for visit, all demographic information, person to notify in case of emergency, attending physician and individual or insurance company responsible for payment. Verify insurance eligibility and benefits, perform and/or complete prior authorization requirements, as needed, and schedule for services. Explains necessary hospital rules and regulations to incoming patients. Enter/register patients admitting information into the computer, obtain required signatures on required forms, and scan into EHR as necessary. Route printed copies to designated departments. Answers daily inquiries of patients and public in person or via telephone regarding registration procedures, hospital regulations and services. When necessary, refers inquirers to appropriate personnel or department elsewhere in the hospital. Regular attendance is required. Performs other duties as required. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.