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Muscogee Creek Nation

Patient Financial Services - Cashier/Mail Clerk - Revenue Cycle - Okmulgee

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$43,002 / year median in Oklahoma

+11% projected growth

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Job Description

MINIMUM QUALIFICATIONS
Education
  • High School Diploma or GED. Experience
  • Two (2) years of relevant experience preferred. Licenses & Certification
  • None Required. Knowledge & Skills
  • Knowledge of medical coverage plans, such as Medicare, Medicaid, Health Maintenance Organizations (HMO), Preferred Provider Organizations (PPO), and tribal health.
Strong math and computer skills. Ability to read, comprehend, and follow oral and written instructions. Ability to establish and maintain effective working relationships with patients, employees, and public. Ability to operate computer and basic office equipment. Must be well organized and detail oriented.
JOB SUMMARY
The purpose of this position is to process financial data in a timely manner for proper distribution of information. To use technical and financial skills to track and manage patient cash flow, credit card and insurance payments.
WORK ENVIRONMENT
Work is performed in a normal business office environment. Occasional overtime and travel may be required.
PHYSICAL DEMANDS
Required sitting, standing and lifting associated with a normal office environment.
ESSENTIAL FUNCTIONS
Satisfactory job performance will be determined by successful execution of the following: Organize all outgoing mail, sort, and deliver to the designated pick-up site. Picks up any correspondence from the Tribal offices as needed. Picks up and drops off department mail each morning. Sorts incoming mail and forwards to the appropriate staff. Opens all mail that is addressed to the Business Office, Billing and Collections. Makes copies and delivers copies of appropriate Medicare, Medicaid and Third-Party Payers details to the designated employees as needed. Provides receipts for all checks received by the department after reviewing checks, accounts and assigns proper account number to the checks. Answers all incoming call and forwards them to the appropriate staff or outside department when needed. Scans checks for deposit to the bank. Scans paper remittance advises and correspondence to Business Office digital storage. Prepares deposit of all mail receipts and daily receipts received by the department. Delivers daily bank deposit. Prepares daily logs and spreadsheets to record deposit information. Greets and assists all visitors to the department. Maintains a neat, clean and orderly work area at all times. Operates equipment in a safe manner and reports equipment failures to manager immediately. Conducts self in accordance with MCNDH employee manual. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Adhere to the organizations (department) values and contribute to the fulfillment of its mission. Keep a positive attitude. Regular attendance is required. Perform other duties as required. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.