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Bay Area Hospital

Patient Safety Assistant - FT Nights

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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Based on Oregon data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$55,758 / year median in Oregon

+5% projected growth

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Job Description

Time Type:

Full time Hours per

Pay Period:

72

Shift:

Night Shift 12-36

Minimum:

$16.48

USD Maximum:

$24.18 USD(This represents the rate for an individual with significant experience in this job)

Department:
Patient Safety Assistants Current Bay Area Hospital Employee:

If you are a current Bay Area Hospital employee, please apply through the Workday internal career site. The future looks bright at Bay Area Hospital, and we are always searching for quality people to join our team. We offer a great atmosphere, competitive pay, a wide array of benefits, and many growth opportunities for our employees. Patient Safety Assistant The Patient Safety Assistant (PSA) provides continuous observation of patients who require close monitoring due to medical, behavioral, or safety concerns. Working under the direction of the Registered Nurse (RN), the PSA promotes a safe environment by maintaining constant observation, identifying and communicating changes in patient behavior or condition, and supporting established safety interventions. The PSA helps ensure the safety of patients, visitors, and staff while adhering to Bay Area Hospital's mission, vision, values, policies, procedures, and regulatory requirements.

EXPECTATION FOR ALL EMPLOYEES

Support the organization's mission, vision and values by adhering to the behavioral standards of Bay Area Hospital. Comply with all laws and regulations affecting Bay Area Hospital. Be familiar with and adhere to the Bay Area Hospital Code of Conduct and Compliance Program. Effective communication skills and the ability to work effectively with people from various backgrounds are critical.

POSITION SUMMARY

The Patient Safety Assistant (PSA) provides continuous observation of patients who require close monitoring due to medical, behavioral, or safety concerns. Working under the direction of the Registered Nurse (RN), the PSA promotes a safe environment by maintaining constant observation, identifying and communicating changes in patient behavior or condition, and supporting established safety interventions. The PSA helps ensure the safety of patients, visitors, and staff while adhering to Bay Area Hospital's mission, vision, values, policies, procedures, and regulatory requirements.

PRINCIPLE DUTIES AND RESPONSIBILITIES

Provides continuous, uninterrupted observation of assigned patients requiring close monitoring Maintains a safe environment by conducting room safety checks, identifying potential hazards, and promptly notifying the RN of safety concerns or changes in the patient's behavior, condition, or activity Remains alert and attentive at all times, intervening only within the scope of the role to support patient safety and immediately notifying the RN of any concerns or unsafe behaviors Implements established patient safety interventions and follows individualized safety plans as directed by the RN Accurately documents required patient observations, interventions, patient responses and other assigned activities in accordance with hospital policy and established procedures Communicates effectively and professionally with patients, families, guests and other members of the care team to promote a safe, respectful, and therapeutic environment Demonstrates professionalism by protecting patient privacy and confidentiality and respecting the rights, dignity, and individual needs of patients and families Provides a calm, supportive, and therapeutic presence while maintaining appropriate professional boundaries Participates in maintaining a safe, clean, and organized patient care environment Performs other duties within the scope of the PSA role as assigned

SKILLS AND ABILITIES

Maintains regular, reliable, and punctual attendance Strong observation skills and attention to detail Effective communication and interpersonal skills Ability to remain calm and composed in stressful or rapidly changing situations Ability to stand or sit for extended periods Follows verbal and written instructions, hospital policies, procedures and established safety protocols Must be able to wear appropriate personal protective equipment (PPE), if indicated

EDUCATION/CERTIFICATIONS/LICENSES/DEGREES

High School Diploma or Equivalent required. American Heart Association Healthcare Provider Basic Life Support (BLS) required Organization approved workplace violence training required or obtained by the last day of the month after 90 day grace period.

EXPERIENCE

Healthcare experience preferred

GENERAL INFORMATION
Union Affiliation:

UFCW The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and job skills required.

PHYSICAL/MENTAL/ENVIRONMENTAL REQUIREMENTS

Able to sit, stand, walk, bend, squat, reach, and stretch frequently May be required to lift up to50 pounds Must use standard precautions due to threat of exposure to blood and body fluids Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone Requires frequent use of computer and/or phone and requires manual dexterity Ability to respond quickly to emergency situations Ability to maintain continuous visual observation of patients for extended periods

EXPECTATION FOR ALL EMPLOYEES

Support the organization's mission, vision and values by adhering to the behavioral standards of Bay Area Hospital. Comply with all laws and regulations affecting Bay Area Hospital. Be familiar with and adhere to the Bay Area Hospital Code of Conduct and Compliance Program. Effective communication skills and the ability to work effectively with people from various backgrounds are critical.

POSITION SUMMARY

The Patient Safety Assistant (PSA) provides continuous observation of patients who require close monitoring due to medical, behavioral, or safety concerns. Working under the direction of the Registered Nurse (RN), the PSA promotes a safe environment by maintaining constant observation, identifying and communicating changes in patient behavior or condition, and supporting established safety interventions. The PSA helps ensure the safety of patients, visitors, and staff while adhering to Bay Area Hospital's mission, vision, values, policies, procedures, and regulatory requirements.

PRINCIPLE DUTIES AND RESPONSIBILITIES

Provides continuous, uninterrupted observation of assigned patients requiring close monitoring Maintains a safe environment by conducting room safety checks, identifying potential hazards, and promptly notifying the RN of safety concerns or changes in the patient's behavior, condition, or activity Remains alert and attentive at all times, intervening only within the scope of the role to support patient safety and immediately notifying the RN of any concerns or unsafe behaviors Implements established patient safety interventions and follows individualized safety plans as directed by the RN Accurately documents required patient observations, interventions, patient responses and other assigned activities in accordance with hospital policy and established procedures Communicates effectively and professionally with patients, families, guests and other members of the care team to promote a safe, respectful, and therapeutic environment Demonstrates professionalism by protecting patient privacy and confidentiality and respecting the rights, dignity, and individual needs of patients and families Provides a calm, supportive, and therapeutic presence while maintaining appropriate professional boundaries Participates in maintaining a safe, clean, and organized patient care environment Performs other duties within the scope of the PSA role as assigned

SKILLS AND ABILITIES

Maintains regular, reliable, and punctual attendance Strong observation skills and attention to detail Effective communication and interpersonal skills Ability to remain calm and composed in stressful or rapidly changing situations Ability to stand or sit for extended periods Follows verbal and written instructions, hospital policies, procedures and established safety protocols Must be able to wear appropriate personal protective equipment (PPE), if indicated

EDUCATION/CERTIFICATIONS/LICENSES/DEGREES

High School Diploma or Equivalent required. American Heart Association Healthcare Provider Basic Life Support (BLS) required Organization approved workplace violence training required or obtained by the last day of the month after 90 day grace period.

EXPERIENCE

Healthcare experience preferred

GENERAL INFORMATION
Union Affiliation:

UFCW The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and job skills required.

PHYSICAL/MENTAL/ENVIRONMENTAL REQUIREMENTS

Able to sit, stand, walk, bend, squat, reach, and stretch frequently May be required to lift up to50 pounds Must use standard precautions due to threat of exposure to blood and body fluids Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone Requires frequent use of computer and/or phone and requires manual dexterity Ability to respond quickly to emergency situations Ability to maintain continuous visual observation of patients for extended periods

Compensation Grade:
UFCW Compensation Grade Profile:

U024 Bay Area Hospital is an Equal Opportunity Employer.