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UPMC

Office Assistant I - ARHS Vascular Surgery, UPMC

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$46,109 / year median in Pennsylvania

+2% projected growth

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Job Description

UPMC's ARHS Vascular Surgery is seeking an Office Assistant I to join their team! This full-time position will work Monday through Friday from 8:00am to 4:30pm, with the option of working four 10-hour shifts from 7:00am to 5:30pm. No holidays, evenings or weekends are required. Prior administrative or medical office experience is preferred but not required. Title and starting pay rate of this position may vary based on years of experience. What Can UPMC Do for You? A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave Competitive pay for the work that you do
Responsibilities:
Verify necessary information and records in the medical record and computerized scheduling system. Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers. Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions. Maintain clean, orderly waiting area including beverage area and reading materials. Prepare patient charts for upcoming appointments. Answer telephone, screens calls, takes messages, and provides information. Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing. Answer questions regarding patient appointments and testing. Complies with all UPMC Health System policies and procedures.

Maintain strict confidentiality related to medical records and other data. Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.