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UPMC

Patient Transport Assistant, UPMC

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$46,109 / year median in Pennsylvania

+2% projected growth

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Job Description

Patient Transport Assistant Full-time, 40 hours a week
  • Evening Shift,12:00 PM
  • 8:30 PM
  • with rotation as needed
  • weekend/Holiday rotation AFSCME union
Posted:
08/19/2026
Responsibilities:
Relays information regarding patient care to the Patient Transport supervisor or Nurse on the Unit. Has a thorough knowledge of obtaining, setting up, removing, cleaning, and storing traction equipment. Performs a daily traction inspection. Cleans and stores equipment and supplies. Assures that all OR litters have full oxygen tanks. Has a thorough knowledge of obtaining, setting up, removing, and storing equipment (K-pads, flotation mattress, air pressure mattress, etc.). Assists the physician as needed. Assists with the discharge of prisoners when needed. Assists nurses with helping patients in and out of bed for transport. Removes (specialty) beds from the patient floors when the patients are discharged (two persons required). When assigned as
Elevator Operator:
Responds to calls from the Patient Transport Supervisor who is transporting patients to and from the Operating Room suite to designated nursing units. Operates elevator by key control. Responds to calls from the nursing units and gives prompt attention to emergency calls from surgery, Emergency Department, nursing units, and Radiology for codes and Life Flights. Signs key in and out at Security and/or Patient Transport. Reports need for repair of elevator Assists patients in a manner conducive to their safety and comfort; adheres to established Hospital and departmental policies and procedures. Assists personnel with restraining patients. Reports equipment in need of repair or replacement to Patient Transport Supervisor. When assigned as
Clerk Dispatcher:
Receives all requests for patient transportation and orderly needs and establishes priorities for response to calls within the framework of Nursing Administration policies. Maintains transportation and orderly logs, as indicated, and records all problems or delays; reports problems to immediate supervisor and notifies department involved. Coordinates all calls for direct patient care services