Patient Scheduling Representative

Patient Scheduling Representative 1860 Fair Avenue, Honesdale, PA 18431 $17

• $19 an hour
• Part-time, Full-time $17
• $19 an hour

•

Part-time, Full-time Position Title:

Patient Scheduling Representative Location:

1860 Fair Ave, Ste A, Honesdale, PA 18431 (30 minutes from Scranton)

Practice:

Independent GI Practice with 3 Physicians and 3

Advanced Practice Providers Job Summary:

We are seeking a highly organized and detail-oriented Scheduler to join our Gastroenterology (GI) practice. The Scheduler will be responsible for coordinating patient appointments, managing provider schedules, and ensuring a smooth and efficient patient flow. This individual will play a key role in ensuring that patients receive timely care and that the practice operates efficiently.

Key Responsibilities:

Schedule Appointments:

Manage incoming calls and schedule patient appointments based on urgency, provider availability, and procedure types.

Coordinate Provider Schedules:

Maintain and adjust physician and advanced practice provider schedules to optimize patient flow and meet practice needs.

Procedure Scheduling:

Assist in scheduling procedures, including coordination with our surgery center, hospitals, or other facilities.

Appointment Reminders:

Confirm appointments and send reminders to patients via phone, email, or text, reducing no-shows.

Patient Communication:

Provide patients with information about their appointments, including pre-procedure instructions and any necessary preparation.

Insurance Verification:

Collaborate with the insurance team to ensure that appointments are pre-authorized and insurance coverage is verified prior to scheduling.

Triage Calls:

Direct calls and inquiries to the appropriate departments or staff, ensuring that patient concerns are handled promptly.

EMR Documentation:

Accurately input appointment information into the electronic medical records (EMR) system and ensure that patient details are up-to-date. Other Duties as

Assigned:

Perform other administrative tasks as needed to support the efficient operation of the practice.

Qualifications:

Education:

High school diploma or equivalent required. Medical office experience or scheduling experience preferred.

Experience:

Previous experience in a medical office or healthcare setting, particularly in scheduling or front desk roles, is preferred.

Skills:

Strong organizational and multitasking abilities. Excellent communication and customer service skills. Proficiency in electronic medical records (EMR) systems and Microsoft Office. Ability to handle a fast-paced work environment with a high level of professionalism. Detail-oriented with strong problem-solving skills.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance.
• Retirement plan with employer matching.
• Paid time off and holidays.
• Professional development opportunities.
• Supportive and collaborative work environment.

About Us:

Our independent GI practice is dedicated to providing high-quality gastrointestinal care to patients across Northeastern Pennsylvania. With two locations (Honesdale, PA and Blakely, PA) and a state-of-the-art surgery center, we offer a wide range of services and procedures. Our team of 3 physicians and 3 advanced practice providers are committed to delivering personalized and compassionate care to our community. If you meet the qualifications and are passionate about contributing to a patient-centered healthcare practice, we invite you to apply for this exciting opportunity. Join us and make a difference in the lives of our patients!

Pay:

$17.00

• $19.

00 per hour

Benefits:

401(k) 401(k) matching Bereavement leave Dental insurance Free parking Health insurance Paid sick time Paid time off Retirement plan Vision insurance

Medical Specialty:

Gastroenterology Home Health Work Location:

In person