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WonderWay ABA Services

Admissions Intake Coordinator Mental Health and Addiction Treatment Center

Career Insights for Registrar / Patient Service Representative

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Based on Pennsylvania data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$46,109 / year median in Pennsylvania

+2% projected growth

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Job Description

About Us:
Blueview Recovery is a mental health and substance abuse treatment center providing high-quality care through Partial Hospitalization (PHP), Intensive Outpatient (IOP), and Outpatient (OP) programs. We're a mission-driven team committed to helping individuals on their path to recovery in a supportive and compassionate environment.
Job Summary:
We're looking for a friendly, organized, and dependable Admissions/Intake Coordinator to be the welcoming face of our center. This person will help guide new clients through the intake process, answer calls, coordinate schedules, and support the day-to-day operations of the front office. If you enjoy working with people and making a difference in their lives, we'd love to hear from you!
Key Responsibilities:
Greet new clients with warmth and professionalism Answer incoming phone calls, and help schedule appointments Conduct initial phone screenings, verification of benefits, and assist clients in completing intake forms Request and collect patient responsibility payment when needed Use our company vehicle to help transport clients Follow up with alumni clients to check in and offer continued support Assist with basic case management tasks and help connect clients with community resources Help out with social media content and basic marketing support Help with office and facility-related tasks to support smooth day-to-day operations.
What We're Looking For:
Friendly and approachable with strong communication skills Experience working in admissions or a call center setting Previous experience in a behavioral health Organized, detail-oriented, and able to juggle multiple tasks without getting overwhelmed Comfortable using a computer and learning new systems Valid driver's license with a clean record A team player who's happy to help wherever needed Why Join Blueview Recovery? Be part of a purpose-driven team that cares deeply about client success Help create a smooth and welcoming experience for every person who walks in Competitive pay and paid time off Room to grow within the behavioral health field