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UPMC

Patient Services Representative - CCP Express Care Washington, UPMC

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Job Description

Are you passionate about helping kids be their best selves? UPMC Children's Community Pediatrics is hiring a Limited Part-Time Patient Services Representative to support the offices in Washington. Weekend and evening availability required to support the hours of operation.
Clinic Hours:
4:30p-9p mon-fri 11:30a-8p sat, 9:30a-6p sun Registration and EPIC experience preferred.
Patient Interaction:
Greet patients, assist with check-in, collect copayments, and update information.
Scheduling:
Arrange follow-up appointments and connect patients to services.
Support:
Help patients navigate the healthcare system and provide clear instructions.
Technology:
Register patients in Biometrics and promote MyUPMC portal.
Financial Advocacy:
Educate patients on financial responsibilities and connect them to resources.
Compliance:
Verify insurance, obtain consent signatures, and follow HIPAA regulations.
Admin Tasks:
Handle phone calls, scan records, and perform office duties.