ALL SHIFTS ARE IN EASTERN STANDARD TIME

(EST) Shift Availability Requirements Full-Time (appr. 30+ hours per week) Mondays thru Fridays 8am-5pm, EST Thursdays thru Mondays (includes weekends) 9am-6pm, EST Mon/Tue/Wed/Fri/Sat 10am-7pm, EST Candidates must have a pleasant speaking voice, professional mannerisms, good computer skills, reliable internet, a quiet dedicated space to work from and work well in a fast-paced environment. Medical terminology and experience, either hands-on or clerical, required to apply. Familiarity with EMR systems and practices preferred. Minimum typing of 30 wpm is required and will be tested. Candidates must also have the following: Internet - Ethernet connection (hardwire internet) preferred Ping < 15 Download > 50 mbps Upload > 10 mbps

STATLINX

will provide equipment. If you think you are a good fit for our team, we would love to hear from you. Please include your resume with your application. Thanks and good luck! Responsibilities Manage call volume of inbound calls in a timely and professional manner Follow communication prompts Identify callers' needs, clarify information, research every issue, and provide solutions and/or alternatives Build sustainable relationships and engage customers by going the extra mile Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Skills Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively

Entry Level:

$17.50/hr (with advancement opportunities) AND a monthly bonus program where you are eligible for up to 15%! Apply today!

https:

//www.ondemandassessment.com/o/JB-KEV4ZO77Q/landing?u=1062055

Job Type:

Full-time Pay:

From $17.50 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

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