Company Overview Plastic + Hand Surgical Associates is the most trusted independent plastic surgery center in Northern New England. Our dedicated team of surgeons, physician assistants, and therapists work collaboratively to provide compassionate and respectful care to our patients, ensuring they receive world-class cosmetic and reconstructive surgical services. Summary We are seeking a Referral & Records Specialist to join our team at Plastic + Hand Surgical Associates. This role is essential in managing the intake and referrals for our new patients, as well as ensuring our referring practices receive records in return. Your contributions will help us maintain our commitment to high-quality patient care. Responsibilities Review & distribute incoming faxes Create new patient accounts Verify appropriate records, demographics and insurance is received Manage insurance referrals Manage Medical Records requests Fax visit and surgical information back to referring providers Update referring physicians about upcoming patient appointments Manage phone calls with referring provider offices and patients as needed Other duties as assigned Requirements Knowledge of commercial and government insurance companies Strong computer literacy with proficiency in office software applications. Excellent phone etiquette and communication skills for effective patient interaction. Detail-oriented with strong organizational skills If you are passionate about healthcare administration and want to be part of a dedicated team that values quality care, we invite you to apply for the Referrals & Records Specialist position at Plastic + Hand Surgical Associates today!

Job Type:

Full-time Pay:

$21.00 - $22.50 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Experience:

Medical office: 2 years (Required) Ability to

Commute:

Westbrook, ME 04092 (Required)

Work Location:

Hybrid remote in Westbrook, ME 04092