- Remote Job
Education Required:
- High School DiplomaPreferred Education
- Bachelor's degreeCertifications required and preferred:
- NoneTop (3)
Required Skills:
- Background in member/patient grievance and appeals case processing
- Strong organizational and time management skills
- Ability to multitask in a fast-paced environment
Preferred Skills:
- 6 years of customer service
- Heavy writing and speaking with customers over the phone
- Microsoft Excel and Word
- Healthcare environment is a plus.
(BlueShield, Aetna, Healthcare providers significant plus)
Top Daily Responsibilities:
- Research and respond to member grievances and appeals
- Meet regulatory requirements
- Improve Member Experience
- Only those lawfully authorized to work in the designated country associated with the position will be considered.
- Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.
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