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Rose International

Remote Healthcare Customer Service / Patient Access Representative Northwest Region

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Job Description

  • Remote Job
  • Education Required:
  • High School DiplomaPreferred Education
  • Bachelor's degreeCertifications required and preferred:
  • NoneTop (3)
Required Skills:
  • Background in member/patient grievance and appeals case processing
  • Strong organizational and time management skills
  • Ability to multitask in a fast-paced environment
Preferred Skills:
  • 6 years of customer service
  • Heavy writing and speaking with customers over the phone
  • Microsoft Excel and Word
  • Healthcare environment is a plus.
(BlueShield, Aetna, Healthcare providers significant plus)
Top Daily Responsibilities:
  • Research and respond to member grievances and appeals
  • Meet regulatory requirements
  • Improve Member Experience
  • Only those lawfully authorized to work in the designated country associated with the position will be considered.
  • Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.
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