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Blackstone Valley Community Health Care
Patient Service Representative (Fluent in Spanish)
Career Insights for Registrar / Patient Service Representative
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Based on Rhode Island data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$49,777 / year median in Rhode Island
+7% projected growth
Job Description
Patient Service Representative (Fluent in Spanish) Blackstone Valley Community Health Care - 3.6 Central Falls, RI Job Details Full-time $21.27 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Vision insurance 401(k) matching Life insurance Qualifications Bilingual Spanish Electronic health records (EHR) management High school diploma or GED EMR systems Typing Patient data collection Managing patient records Medical terminology Office experience Full Job Description Working as part of the care team, the Patient Service Representative is responsible for providing outstanding customer service and will be the liaison between the organization and the community including current and potential patients, community partners, and vendors. It is the responsibility of this position to accept ownership for effectively addressing patient issues, complaints, and inquiries while ensuring customer satisfaction is at the core of every decision and displayed behavior. High School Diploma or equivalent Minimum 2 years' experience in healthcare setting with electronic medical records, insurance, and collecting patient data Minimum typing ability of 55 words per minute Experience with medical terminology preferred