Would you like to launch an exciting career in healthcare where you can make a meaningful difference in people's lives? Do you have a passion for helping others and strong communication skills? If you're friendly, compassionate, and enjoy working with people, a Patient Access Specialist career may be the perfect opportunity for you! Affinity Health Center seeks a full time Patient Access Specialist to provide excellent customer service to patients; answer shared calls on agency call center; schedule patients for appointments; verify insurance and collect copays; collaborate with coworkers across the organization to provide patient centered care.

Starting Pay Range :

$16.00 - $19.00 per hour

Benefits:

Fully Funded Health Insurance Paid-time-off Group Health /Life/Dental/Vision/Disability Health Reimbursement Account 403B Retirement Plan with 3% match 12 Paid Holidays Monday - Friday schedule

Key Responsibilities:

Review the upcoming patient schedule, call patients to verify insurance coverage, ensure patient information (i.e., phone, address, etc.) is up to date Verify insurance and whenever appropriate, verify patient insurance is active and understand coverage benefits and limitations Communicate with patients regarding confirming appointment, personal details, collection of data, and demographic information. Confirm and schedule patient appointments, process insurance copays and payments on outstanding bills Complete pre-intake documentation for patients accurately and efficiently Collaborate with colleagues across departments to promote patient-centered care Deliver exceptional customer service to patients (in-person and through the call center) in a professional and compassionate manner

Preferred Requirements:

Certification as a Medical Office Assistant or Medical Assistant Ability to communicate fluently in English and Spanish Experience verifying insurance coverage and collecting copayments required.

Requirements:

Minimum two years of medical office experience in a primary care practice. Professional experience using technology such as Email, Microsoft Office Suites, Data Management, and/or Point of Sale systems High school diploma or equivalent Ability to work flexible shifts, including working in the evening, working at organizational satellite sites, and the ability to multi-task in a fast-paced environment Familiarity with insurance processes and electronic health records (EHR) Reliable transportation