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Knoxville Center for Behavioral Medicine

Admission/Intake Coordinator

Entry-Level JobVerifiedNo experience needed

Job Description

Admissions Coordinator - Behavioral Health Make a Difference from the First Hello. We're looking for a compassionate, detail-driven Admissions Coordinator to be the welcoming connection for patients, families, and referral partners seeking behavioral health services. In this role, you'll guide individuals through intake, assessment, and admission—ensuring a smooth, supportive transition into care.
What You'll Do:
Answer and screen referral calls with professionalism and empathy Gather and document clinical and medical information for admission decisions Coordinate with providers and nursing staff to ensure timely, appropriate admissions Communicate criteria, bed availability, and decisions to referral sources Complete admission paperwork and ensure accurate data entry Maintain compliance with regulatory and organizational standards
What You Bring:
High school diploma or GED (Bachelor's in Psych, Social Work, Nursing, or Healthcare preferred) Experience in behavioral health admissions/intake a plus Strong problem-solving skills and the ability to stay calm under pressure Ability to manage multiple situations at once Professional, empathetic communication style Why Join Us? You'll play a key role in connecting individuals to the care they need, working with a supportive team in a mission-driven environment. Knoxville Center for
Behavioral Medicine:
Mission and Vision We are committed to improve the quality of life of our patients by delivering personalized behavioral health in a safe and supportive environment. Our vision is to bring communities, families, and healthcare providers together to improve behavioral health, one patient at a time. The Knoxville Center for Behavioral Medicine provides a comprehensive continuum of care for adults and geriatric patients with psychiatric, emotional, and addictive disorders We are pleased to partner with National Health Corporation (NHC), Tennova Healthcare, and The University of Tennessee Medical Center. Ready to make an impact? Apply today! EOE Skills Preferred Training - Social Services Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Benefits

  • Dental Insurance

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,696 / year median in Tennessee

+9% projected growth

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