Patient Service Rep - UT Family Physicians Clinton University Physicians' Association - 2.9 Knoxville, TN Job Details Full-time 15 hours ago Qualifications In-person patient registration Health insurance co-pays Patient question and concern management Electronic health records (EHR) management Greeting customers Patient demographics Scanning Assisting medical staff Medical scheduling Clinical data entry Billing issue inquiries Managing patient records Communication skills Entry level Time management

Full Job Description Description:

University Physicians' Association is seeking qualified applicants for Patient Service Representative for a primary care medical office located in Clinton, TN.

Job duties include:

Greet patients in friendly and timely manner Ensure that patients complete necessary forms required for the electronic health record and billing office Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays Ensures good patient flow through practice by timely processing of patients as they arrive at front office Answer patient inquiries regarding patient registration information or billing questions Refers patient inquiries regarding medical care or treatment to medical assistant or physician Schedules patients with appropriate physician Document scanning into electronic health record Other duties as assigned Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.

Requirements:

6 months to 1 year previous medical experience is preferred