About Us We are a busy, patient-focused oral surgery practice dedicated to providing exceptional care from the moment a patient walks through our doors. We are looking for a friendly, organized, and dependable Patient Care Specialist to join our clerical team. If you thrive in a fast-paced environment, enjoy helping people, and have excellent communication skills, we'd love to hear from you. Responsibilities As a Patient Care Specialist, you will be the first point of contact for our patients and play an important role in creating a welcoming experience.

Responsibilities include:

Answering and directing incoming phone calls professionally and courteously Greeting patients and checking them in and out for appointments Scheduling and confirming appointments Managing the daily provider schedule and making adjustments as needed Scanning and organizing patient records and documents into electronic charts Verifying and updating patient demographic and insurance information Collecting co-pays, balances, and processing patient payments Maintaining accurate patient records Responding to patient questions and assisting with general office needs Coordinating with clinical staff and referring offices to ensure a smooth patient experience Performing other administrative duties as assigned Qualifications Dependable, punctual, and a team player Excellent customer service and interpersonal skills Strong verbal and written communication abilities Exceptional organizational skills and attention to detail Ability to multitask in a fast-paced environment Comfortable using computers and learning practice management software Previous medical or dental front office experience is preferred but not required Prior experience with verifying health/dental benefits is a plus What We're Looking For Our ideal candidate is someone who: Has a positive, professional attitude Enjoys working with people and making patients feel comfortable Is reliable and takes pride in their work Can stay organized while managing multiple priorities Works well independently and as part of a team Our office is looking for a positive person to help give our patients the best care possible. If you do not like answering phones or having direct interactions with patients, this is not the position for you.

Pay:

From $17.00 per hour

Benefits:

401(k) Paid time off

Education:

High school or equivalent (Required)

Work Location:

In person