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Seton Medical Center Freedom Urgent Care (Belton)

Patient Services Specialist / PSS

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,594 / year median in Texas

+8% projected growth

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Job Description

Overview:
Join our team as a rotating-shift, full-time, Urgent Care Patient Services Specialist (PSS) in Belton, TX. Why Join Us? Thrive in a
People-First Environment and Make Healthcare Better Thrive:
We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
People-First:
We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
Make Healthcare Better:
We use advanced technology to support our team and enhance patient care. Get to
Know Your Team:
Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services and more.
Responsibilities:
Responsible for answering calls, managing physician schedules, managing all incoming/outgoing documents from providers/patients, and representing the clinic with a positive, professional attitude. Responsible for ensuring a smooth flow throughout the office and working to minimize patient wait times. Also serves as the first point of contact for patients, deliveries, and office personnel.
Qualifications:
Job Requirements:
Previous customer service experience in a retail, business, or office setting.
Preferred Job Requirements:
High School Diploma or equivalent. 1 year of medical office reception experience.

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Dental Insurance