Methodist Health System is seeking a Medical Assistant/Patient Service Representative to support our mission-driven, patient-centered care in a busy outpatient setting. In this blended front-office and clinical role, you will greet and register patients, schedule visits, verify insurance, and manage phones while also rooming patients, obtaining vitals, assisting with procedures, and documenting in the EHR. You'll collaborate with a supportive, faith-based team, receive robust training, and build a clear career path as you help deliver compassionate care to the North Texas community. Responsibilities Greet and check in patients, verify demographics, and manage appointment scheduling Room patients, obtain vital signs, and prepare them for exams and procedures Support providers with basic clinical tasks and documentation in the EHRCollect specimens, perform point-of-care tests, and maintain exam room cleanliness Handle phone calls, referrals, and patient messages promptly and professionally Ensure accurate coding, billing support, and collection of co-pays Maintain patient confidentiality and follow Methodist Health System policies Collaborate with nurses, providers, and front-office staff to ensure smooth clinic flow Provide patient education and discharge instructions as directed Support quality, safety, and service initiatives aligned with faith-based mission Required Skills Vital signs measurement Patient intake and triage Electronic health records (EHR) documentation Appointment scheduling and registration Medical terminology Specimen collection and point-of-care testing Insurance verification and co-pay collection Basic phlebotomy HIPAA and patient privacy compliance Front-desk phone and multi-line call handling