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Cook Children's Health Care System

Patient Access Specialist

Pay: Not specified

Posted: 3 days ago

Location: Fort Worth, TX (Onsite)

Last Updated: 21 hours ago

Hours: Part-Time

Expires: 10/3/2026

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,594 / year median in Texas

+8% projected growth

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Job Description

Patient Access Specialist Cook Children's Health Care System United States, Texas, Fort Worth 801 7th Avenue (Show on map) Sep 01, 2026

Location:

Medical Center -

Fort Worth Department:

Admitting/Registration Shift:

Second Shift (United States of America)

Standard Weekly Hours:

Summary:

The Patient Access Specialist I provide access to services provided at the hospital and/or clinic and is primarily responsible for facilitating the patient registration flow and establishing positive relationships with patients/families and completing, presenting and thoroughly explaining legal, ethical and compliance related documents to the patient. This position does not provide patient care but may be performed in a patient care area.

Education & Experience:

High School Diploma or equivalent. 1 year of Healthcare experience in a physician office or hospital setting. Strong customer service skills. Understanding of the revenue cycle and all appropriate financial resources for patients. Knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payers and all tasks performed in the various Patient Access Service areas. Detail oriented. Professional and clear communication. Working knowledge of computer skills. Basic understanding of insurance benefits, especially in-network versus out of network and co-insurance versus co-pay. Basic ability to balance cash reports. Basic understanding of legal paperwork. Basic typing/keyboarding.

Hours:

Monday to

Thursday:

2:30pm to 11:00pm

About Us:

Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.