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Wellstone Health Partners - Family Medicine

Patient Services Specialist / PSS ENT

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,594 / year median in Texas

+8% projected growth

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Job Description

Patient Services Specialist / PSS ENT Wellstone Health Partners - Family Medicine Harker Heights, TX Job Details Full-time 12 hours ago Benefits Health insurance Tuition reimbursement Paid time off Opportunities for advancement Qualifications Office activity coordination Assisting medical staff Medical scheduling High school diploma or GED Handling patient inquiries 1 year Entry level Office phone management
Full Job Description Overview:
Join our team as a day-shift, full-time, Wellston ENT Clinic Patient Service Specialist in Harker Heights, TX. Why Join Us? Thrive in a
People-First Environment and Make Healthcare Better Thrive:
We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
People-First:
We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
Make Healthcare Better:
We use advanced technology to support our team and enhance patient care. Get to
Know Your Team:
Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services, and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services, and more.
Responsibilities:
Responsible for answering calls, managing physician schedules, managing all incoming/outgoing documents from providers/patients, and representing the clinic with a positive, professional attitude. Responsible for ensuring a smooth flow throughout the office and working to minimize patient wait times. Also serves as the first point of contact for patients, deliveries, and office personnel.
Qualifications:
Job Requirements:
Previous customer service experience in a retail, business, or office setting.
Preferred Job Requirements:
High School Diploma or equivalent. 1 year of medical office reception experience.