Katy Psychological Services, PLLC is seeking a warm, professional, highly organized Bilingual Front Office & Intake Coordinator for our busy private self-pay psychology practice. This is an in-person, client-facing role for someone who can manage multiple priorities during the busiest times, communicate confidently with families, and help prospective clients move smoothly from initial inquiry to scheduled services. The person in this role will often be the first point of contact for families and referral sources. We are looking for someone who is motivated, dependable, polished, detail-oriented, and able to create a welcoming, efficient experience while keeping a busy office organized. Schedule and compensation Monday-Thursday, 9:00 AM-4:00 PM; Friday, 8:00 AM-12:00 PM Approximately 30 paid hours per week Starting at $17-$19 hour , based on direct relevant experience Part-time hourly employee position Key responsibilities Answer phones, voicemail, and routine administrative email in English and Spanish; welcome clients and families in person. Manage existing-client scheduling, rescheduling, appointment confirmations, reminders, and routine front-office communication. Respond promptly and professionally to potential-client inquiries, explain next steps, follow approved intake procedures, and help convert appropriate inquiries into scheduled services. Support intake paperwork, tracking, teacher rating-scale requests and follow-up, calendars, forms, and routine administrative workflows. Maintain a clean, organized, professional front office, including light Friday office-cleaning. Protect confidential client information at all times and abide by HIPAA. Required qualifications Fluent, professional communication in English and Spanish , both spoken and written. Experience in a busy front-office, administrative, healthcare, education, customer-service, or professional-services setting. Demonstrated ability to multitask, prioritize competing requests, follow through, and remain calm in a fast-paced environment. Comfortable speaking with prospective clients and families, communicating fees and scheduling information within established procedures, and guiding appropriate inquiries toward booking. Strong computer skills, including email, calendars, scheduling systems, and Microsoft Office. Reliable attendance, professional presentation, sound judgment, and strict respect for confidentiality. Preferred experience Experience in a psychology, mental-health, medical, pediatric, school, or other confidential professional office is preferred, as is familiarity with client scheduling, intake procedures, teacher/school communication, electronic records, or practice-management systems. How to apply Please submit your résumé and complete the application questions. Selected candidates will be contacted to schedule an interview. Due to the anticipated volume of applications, please allow up to one week for a response. We appreciate every application, however, only candidates selected to move forward will be contacted. Final applicants must be able to provide 3 professional references.

Pay:

$17.00 - $19.00 per hour Expected hours: 30.0 per week

Benefits:

401(k) matching On-the-job training Opportunities for advancement

Experience:

adminstrative: 1 year (Required)

Language:

Spanish (Required)

Work Location:

In person