Patient Services Specialist / PSS Seton Medical Center Freedom Urgent Care (S. WS Young St, Killeen) Killeen, TX Job Details Full-time 8 hours ago Benefits Health insurance Tuition reimbursement Paid time off Opportunities for advancement Qualifications Office activity coordination Assisting medical staff Medical scheduling High school diploma or GED Handling patient inquiries 1 year Entry level Office phone management

Full Job Description Overview:

Join our team as a rotating-shift, full-time Urgent Care Patient Services Specialist (PSS) in Killeen, TX. Why Join Us? Thrive in a

People-First Environment and Make Healthcare Better Thrive:

We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.

People-First:

We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.

Make Healthcare Better:

We use advanced technology to support our team and enhance patient care. Get to

Know Your Team:

Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services and more.

Responsibilities:

Responsible for answering calls, managing physician schedules, managing all incoming/outgoing documents from providers/patients, and representing the clinic with a positive, professional attitude. Responsible for ensuring a smooth flow throughout the office and working to minimize patient wait times. Also serves as the first point of contact for patients, deliveries, and office personnel.

Qualifications:

Job Requirements:

Previous customer service experience in a retail, business, or office setting required

Preferred Job Requirements:

High School Diploma or equivalent. 1 year of medical office reception experience.