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Phipps Family Medicine

Patient Access Representative

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Job Description

A "Best of Denton County" winning Office is seeking an experienced (at least 1 year of experience in a similar setting) Patient Access Representatives to join our team! We work hard to play hard. This position will be located in a primary care setting and will require knowledge of phone systems, EMR use, basic insurance knowledge, computer systems, and people skills. Customer service skills and a friendly face/ smile are a must! You are the first and last face our patients see so appearance and professionalism are very important and required. This is a self-driven position that requires an abundance of multitasking. Hiring for 1 full-time, M-Th 8AM-5PM & F 8AM- 3
PM Responsibilities:
Answering phones/ scheduling appointments. Sending messages to clinical staff and/or medical providers with patient inquiries. Verify insurance coverage & eligibility. Scanning documents. Checking-in/checking-out patients. Collecting co-payments, balances, etc. Sorting faxes. Processing medical records. Simple calls to the patients and pharmacies. Any other misc. tasks that are necessary.
Job Type:
Full-time Pay:
$19.00 - $22.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid sick time Paid time off Paid training People with a criminal record are encouraged to apply
Experience:
Customer service: 1 year (Required) Computer skills: 1 year (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Professional Development