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Texas Skin Surgery Center PA
Referral Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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Based on Texas data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,594 / year median in Texas
+8% projected growth
Job Description
Referral Specialist Texas Skin Surgery Center PA Plano, TX Job Details Full-time $16 - $18 an hour 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Customer communication Customer service Medical office experience HIPAA Medical scheduling Health information regulatory compliance Patient interaction Clinical confidentiality policies Full Job Description Job Summary We are seeking a proactive and detail-oriented Referral Specialist to join our team. In this vital role, you will serve as the point of contact for managing patient referrals, ensuring seamless communication between our office, the patients and the referring providers office. This position offers an exciting opportunity to contribute to improved patient outcomes through efficient referral processes and outstanding customer service. Responsibilities Coordinate and process patient referrals by verifying insurance coverage and eligibility using Electronic Health Records (EHR) systems. Obtain necessary prior authorizations from insurance providers, ensuring all documentation meets medical necessity criteria. Communicate effectively with patients to schedule consultation and surgery appointments. Experience Prior experience working in a medical office environment or healthcare setting is highly preferred. Demonstrated knowledge of health insurance policies, managed care processes, and insurance prior authorization procedures. Excellent customer service skills with the ability to communicate clearly and professionally across diverse audiences. Knowledge of clinical confidentiality policies such as HIPAA is required to ensure patient privacy at all times. Proficiency in Microsoft Office applications for documentation, reporting, and correspondence related to referral activities. Join us in making a meaningful difference helping patients access the care they need quickly while upholding the highest standards of confidentiality and professionalism!