Job description: We are seeking a dedicated and detail-oriented Office Assistant to support our administrative team and ensure the smooth operation of daily office functions. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude. This role offers an opportunity to contribute to a professional environment by managing clerical tasks, providing exceptional customer service, and assisting with office management duties. Responsibilities The Office Assistant will answer phones calls, fax orders/therapy evaluations, follow-up orders with the physicians, complete administrative tasks, and support staff members with clerical duties to provide the highest quality care to patients/clients. Duties Input patients visit information to the Medical Record Management system on a timely basis and regularly review data. Input and review the following clinical information on a timely basis. The Office Assistant representative will be performing documents scanning, faxing, sorting, filing, records, and photocopying. The person will be trained in how to:

• Prepare and submit billing data and medical claims to insurance companies.
• Ensure the patient's medical information is accurate and up to date.
• Collect and review referrals and pre-authorizations.
• Investigate and appeal denied claims.
• The Office Assistant representative may be asked to go see clients and perform hands on non-clinical tasks such as activities of daily living on as needed bases.
• Travel/drive to patient's home along with the DON will be part of the job requirement.
• The ideal candidate should be a people's person and able to interact with insurance company representatives, nurses, physicians and therapists and office staff.

Perform other jobs/projects as requested by supervisor or other members of management. Although experience is not required for this job, previous experience in insurance verification and prior authorization will be a plus. Knowledge of computer operations, understanding Microsoft office, medical terminology, excellent written and verbal communication skills, Ability to thrive in fast-paced environment will be helpful. Skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications. Strong organizational skills with the ability to prioritize tasks efficiently. Excellent phone etiquette and customer service skills for engaging with clients and visitors. Experience with multi-line phone systems and front desk operations. Bilingual abilities are preferred to serve diverse client needs effectively. Familiarity with clerical procedures such as filing, data entry, and proofreading. Knowledge of office management practices along with administrative experience in a professional setting. Computer literacy including typing speed and familiarity with office software platforms. Ability to handle confidential information discreetly while demonstrating effective time management skills. Join our team as an Office Assistant to play a vital role in creating an organized, welcoming environment that supports our company's success through exceptional administrative support! This is a full-time position @ 40 hours per week from Monday to Friday 8:00 am to 5:00 pm. For consideration, please appear in person at 100 S 3rd St., Wylie, TX 75098 to complete the application forms and interview OR reply to this post via email or fax 972-429-3903 or call 972-429-3902. We are open from Monday to Friday 8:00 am to 5:00 pm. Only qualified applicants will be considered. All offers are contingent upon a satisfactory background check, as well as drug screening. We are looking for dedicated, reliable individuals.

Pay:

$14.00 - $15.00 per hour

Pay:

$14.99 - $15.00 per hour

Work Location:

In person