A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Join Our Team as a Patient Registrar at Yoakum Family Practice! At Yoakum Family Practice, we are dedicated to providing comprehensive, caring, and convenient primary healthcare for individuals and families throughout all stages of life—from childhood and adolescence to adulthood and geriatrics. As part of Yoakum Community Hospital, our focus is on delivering holistic health, preventive care, and chronic disease management to improve the health and well-being of our community. As a Patient Registrar, you will be at the forefront of our mission, interacting with patients and their families while ensuring a seamless experience from the moment they walk through our doors.
Your Role:
Welcome patients and visitors with a warm smile and assist them with every step of the registration process. Process inpatient and outpatient admissions efficiently, ensuring accuracy and confidentiality. Gather essential information from patients, including insurance details (confirming coverage across commercial health plans, Medicare, and Medicaid), and confirm eligibility—all while providing support and answering any questions they may have. Manage phone calls professionally, directing inquiries to the appropriate team members and ensuring every caller feels heard. Accurately collect payments and handle essential documentation with meticulous attention to detail. Requirements If you're searching for a role that puts you in the heart of the healthcare experience and allows you to make a meaningful impact every day, then we want you to be part of our dynamic team! What You Bring to the
Team:
A high school diploma or equivalent (GED) is preferred; Previous experience in a medical office or registration role is a plus; Excellent communication skills and a friendly demeanor; Proficiency in computer systems and the ability to handle sensitive information with care; A passion for patient care and a commitment to providing exceptional service! Benefits At Yoakum Community Hospital, we believe that taking care of our community starts with taking care of our team. We offer a sophisticated total rewards suite designed to support your health, your family, and your future:
Comprehensive Health & Wellness:
Premium Medical, Dental, and Vision plans, plus Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to keep you and your family thriving.
Financial Security:
Build your future with a competitive 401(k) retirement plan featuring a generous company match and employer-sponsored Life and AD&D insurance.
Work-Life Harmony:
Enjoy a premier Paid Time Off (PTO) allowance that covers vacations, sick leave, and public holidays, ensuring you have the time you need to recharge.
Career Advancement:
We fuel your professional growth through Tuition Reimbursement and a culture that prioritizes internal promotion and continuous clinical excellence.
A Culture of Excellence:
Join a supportive, inclusive environment where your contributions are valued and your professional development is a top priority. YCH is a drug free workplace. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
