Description Position Overview:

As an Observed Urine Specimen Collector, you will be a key part of the team, ensuring the efficient collection and processing of specimens while maintaining the highest standards of professionalism and customer service. This is a field-based role with responsibilities including onsite specimen collection and processing, couriering of samples, coordination with clients and our Draper-based lab, and providing excellent patient care.

Key Responsibilities:

+ Conduct observed urine specimen collections for patients of all ages. + Ensure smooth specimen workflow and timely delivery to meet company needs. + Travel between locations for collections, sample processing and couriering. + Manage inventory and supplies for your assigned locations. + Provide exceptional customer service to clients while maintaining company standards. + Uphold quality assurance and show strong independent judgment during specimen collection and processing. + Collaborate with internal teams to resolve issues and continuously improve processes. + Ensure all processing documentation is complete and reviewed as required. + Troubleshoot and resolve collection and processing issues with clients and lab staff. + Ensure compliance with federal and state regulations (including HIPAA ) and company policies. + Travel locally to assigned locations as needed. + Perform other duties as required.

Qualifications and Skills:

Experience:

Experience in specimen collection or related medical field is preferred but not required. +

Skills:

Strong organizational, communication, and interpersonal skills. + Ability to work independently, prioritize tasks, and handle pressure with professionalism. + Strong attention to detail and accuracy in record-keeping. + Excellent verbal and written communication skills. + Ability to adapt to changing processes and maintain compliance with new procedures. + Basic knowledge of medical terminology and laboratory information systems is a plus. + Intermediate computer skills required.

Requirements:

+ Must pass a Department of Health & Human Services ( DHHS ) background check + High School Diploma or equivalent. Qualifications Education Preferred + High School or better + Technical/other training or better Licenses & Certifications Preferred + Phlebotomy Certification Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities To view full details and how to apply, please login or create a Job Seeker account","accountId","38280882","Mako Medical","https://www.azjobconnection.gov/jobs/7557060","location",{"_477":478,"_479":480},"createdAt","2026-08-19T15:25:07.373976085Z","2026-08-15T00:00:00Z","status","active","isDiscoverable","isSearchable","isSpotlight","isDraft","careerSkills",[417,418,419,420,421,422,423,424,425,426,427,428,429,430,431,432,433,434,435],"requiredEducation","high_school","isEmailRequired","isPhoneRequired","titleSearch","Patient Service 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