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FC
FAMILY CARE OF CHILHOWIE
MEDICAL OFFICE BILLING/INSURANCE SPECIALIST
Career Insights for Registrar / Patient Service Representative
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Based on Virginia data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$45,125 / year median in Virginia
+12% projected growth
Job Description
Job Overview We are seeking a dynamic and detail-oriented Medical Office Billing/Insurance Specialist to join our healthcare team. In this vital role, you will be responsible for managing the billing process, ensuring accurate insurance claims submission, and maintaining seamless communication with patients and insurance providers. Your expertise will help optimize revenue cycles, improve patient satisfaction, and uphold the highest standards of medical billing and coding accuracy. This position offers an exciting opportunity to contribute to a fast-paced healthcare environment where your skills directly impact patient care and organizational success. References required. Duties Prepare and submit accurate insurance claims using billing software, EMR (Electronic Medical Records), and EHR (Electronic Health Records) systems Review medical documentation to assign appropriate CPT (Current Procedural Terminology) and ICD-10 codes for procedures and diagnoses Follow up on unpaid or denied claims through effective medical collection strategies and healthcare claims management Verify patient insurance coverage, benefits, and eligibility prior to service delivery Maintain detailed medical records, ensuring all billing information aligns with medical terminology and coding standards Communicate professionally with insurance companies, patients, and healthcare providers to resolve billing discrepancies or questions Stay current with changes in health insurance policies, ICD coding updates, and healthcare regulations to ensure compliance and optimal reimbursement Skills Strong knowledge of ICD-10 codes, CPT coding, and medical terminology Proficiency in medical billing software, EMR/EHR systems, and Microsoft Office applications Experience with medical collection processes and healthcare claims management Excellent customer service skills with the ability to communicate complex information clearly and professionally Familiarity with health insurance policies, benefits verification, and medical records management Ability to interpret and apply medical coding standards accurately for billing purposes Detail-oriented with strong organizational skills to manage multiple claims efficiently Join our team as a Medical Office Billing/Insurance Specialist where your expertise will drive efficiency in our billing processes while supporting our commitment to delivering exceptional patient care. We value energetic professionals eager to make a difference in the healthcare industry!