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adecco
Patient Service Representative
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Vermont data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$50,628 / year median in Vermont
+8% projected growth
Job Description
Adecco Healthcare & Life Sciences is hiring a Patient Service Representative in Burlington, Vermont . This role is in person / onsite. Please read below and apply with an updated resume for consideration:
Type:
Four-month contract, opportunity for extension!Schedule:
Monday through Friday, 8am and 5pmPay:
$22.00 to $24.00 an hour, based on experience Responsibilities of thePatient Service Representative:
Scheduling & Client Engagement (50%)- Greet and support students via phone and walk-ins, helping identify their needs and scheduling the appropriate care with providers.
- Build, maintain, and manage clinical schedules—including telehealth and in-person appointments.
- Confirm appointments, manage follow-ups, coordinate intake questionnaires, and maintain the online scheduling system.
- Check students in, verify eligibility, and communicate about billing, insurance, and service access. Administrative & Clinical Support (25%)
- Provide logistical and administrative support to professional staff.
- Assist with clinical chart reviews, quality improvement projects, and accreditation documentation.
- Help with internal data tracking, scheduling professional development, and coordinating meetings and materials. Communications & Outreach (15%)
- Update brochures, flyers, and digital content to support awareness of services.
- Maintain accurate, accessible information across marketing channels and support website content refreshes. Operational Tasks & Team Engagement (10%)
- Order supplies, track inventory, and support onboarding of new team members.
- Participate in staff training, department meetings, and/or university-wide initiatives as needed.
Patient Service Representative:
- High School Graduate or GED, Associate's degree in a relevant field preferred.
- Minimum of 2 years of administrative or office support experience.
- Strong organizational, communication, and problem-solving skills.
- Deep understanding of confidentiality, discretion, and ethical standards in healthcare. Preferred Attributes
- Experience with electronic health record (EHR) systems preferred.
- Demonstrated commitment to diversity, equity, and inclusion.
- Familiarity with higher education health systems or student services.
- Ability to remain calm and empathetic while engaging with students in crisis. Why work for Adecco?
- Weekly Pay
- 401(k) Plan
- Skills Training
- Excellent medical, dental, and vision benefits