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Westaff

Patient Support Specialist

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Job Description

Patient Support Specialist -
Burlington, VT Location:
On-site, Burlington, VT Schedule:
Full-Time | 12-Week Contract | M-F 8am-5pm
Pay:
$22/hour We're looking for a dependable, detail-oriented Patient Support Specialist to help keep daily operations running smoothly across two clinical facilities. This role is ideal for someone who communicates clearly, multitasks well, and thrives in a fast-paced healthcare environment. Key Responsibilities Manage incoming phone calls and route inquiries professionally Schedule patient appointments and coordinate provider availability Process referrals with accuracy and timely follow-through Scan, upload, and organize patient documentation in the electronic system Maintain consistent communication with the Administrative Assistant Supervisor regarding questions, issues, or follow-up needs Support front-office operations as needed Qualifications Strong administrative or front-desk experience; healthcare experience preferred Excellent phone etiquette and customer-service skills Accurate scheduling and documentation abilities Comfortable working independently Reliable, detail-focused, and able to maintain confidentiality Proficient with Microsoft Office programs Job Requirements