JOB SUMMARY

This position takes the lead role in outreach and services for Head Start families, including recruitment and enrollment of eligible children, working with families to find services within the program and community to meet the needs of the family and supports the coordination of family activities. Maintains daily child attendance records and supports families to maintain good attendance. Work assignments are procedurally complex and require considerable expertise in the assigned function area. Work is performed under minimal supervision and confidentiality is exercised. Duties require a broad understanding of the Head Start Program Performance Standards and MELA Standards of Practice. Works closely with MELA Managing Director and ECE Division Director to ensure proper implementation of Policy Council/Executive Committee for Education approved Head Start Eligibility points.

MAJOR TASKS AND RESPONSIBILITIES

Provides necessary assistance for families with regard to appropriate and applicable standards of practice and regulations. Inputs enrollment applications into all electronic records and keeps updated. Prepares and processes Head Start Program enrollment applications; maintains and conducts internal audits of Head Start enrollment and attendance files; coordinates information with other tribal programs when necessary. Reviews Head Start enrollment applications to determine eligibility. Prepares and sends acceptance and denial enrollment letters based on program guidelines; presents eligible applications to program manager for review. Collaborates with family services, health services and education staff to plan the annual health/parent orientation. Works closely with MELA Family Services Coordinator and has a good understanding of the programs guidelines on recruitment, eligibility, enrollment, attendance and submits enrollment reports as needed in a timely manner. Document and monitor attendance data to ensure accuracy and compliance with program requirements. Follow up with families regarding absences or attendance concerns. Manages a family caseload, providing ongoing support and follow-up. Partner with families to complete the family needs assessment, family partnership agreement (family goals) and follow up. Connect families with internal and community resources to support goal achievement. Document all family engagement, services and case notes accurately and timely into the electronic records. Support family engagement through workshops, activities and events. Assist with planning, coordinating and facilitating family-focused events and activities. Exercises and maintains high level of confidentiality. Ability to handle difficult situations, under emergency conditions in a calm and professional manner. Performs basic numerical calculations involving income calculations and average daily attendance percentages Because of the Tribe's commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities.

EDUCATION - EXPERIENCE AND TRAINING FOR POSITION

Required:

Associates of Art Degree or two-year college certification. Five (5) years of general office practice; five (5) years of administrative and/or supervisory/managerial experience.

Preferred:

Bachelor's degree in related field.

Special Requirements:

Incumbent must pass a criminal background check, a drug screen and meet all health and immunization requirements required by federal, state or Tribal laws and regulations.

SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED FOR POSITION

Skilled in: General office principles and practices. Operation of standard office equipment. Computer software applications relative to the position assignment. Analysis and problem solving. Oral and written communication. Customer service, in person and on the telephone (discretion, patience, etiquette and professionalism).

Knowledge of:

Basic accounting, mathematics and statistics. Program specific information, terminology and/or equipment. Records management systems and practices. History of the Muckleshoot Tribe, genealogy, and family relationships and be able to convey this information to others when requested.

Ability to:

Maintain confidentiality on all aspects of the job. Plan, organize and direct the function and staff of a large sized organization. Must be a team player in a fast paced environment. Communicate effectively with a broad diversity of individuals, both verbally and in writing. Multi-task and able to meet tight deadlines. Provide assistance to staff working on difficult assignments Provide specialized/technical information to leadership staff Tracking and reporting attendance Assist in monitoring confidential, sensitive situations at MELA Collaborate and support other ECE programs in the Early Childhood Education Division Provide training. Conduct research on specific work assignment.

PHYSICAL REQUIREMENTS

The working conditions described herein are representative of those that must be met by an employee to successfully perform the essential duties of this class. The employee is frequently required to sit and talk or hear, use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Licenses or Certifications Required:

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