This is a key position within our practice. The ideal candidate is comfortable working in a fast-paced medical office, communicates well with patients and staff, and is willing to assist wherever needed. This role combines surgery scheduling, front-office responsibilities, patient communication, administrative support, and coordination with our clinical team. Primary Responsibilities Coordinate and schedule patient surgeries, including surgical dates, preoperative appointments, postoperative appointments, and related testing. Communicate surgical instructions and scheduling information clearly to patients. Coordinate with physicians, clinical staff, surgery facilities, anesthesia providers, and other parties involved in surgical care. Answer incoming telephone calls and assist patients with scheduling, general questions, messages, and concerns. Assist patients with questions regarding their care and direct clinical questions to the appropriate medical staff when necessary. Assist with insurance, billing, and coding questions and communicate with the billing team when additional follow-up is required. Help obtain insurance information, authorizations, referrals, and other documentation needed for patient care and surgery. Order and maintain office and clinical supplies and help ensure appropriate inventory levels. Assist with front-desk responsibilities, including patient check-in/check-out, appointment scheduling, and collecting required information. Provide administrative support to physicians and clinical staff. Assist the back office and clinical team when additional support is needed. Maintain accurate documentation within the electronic medical record and practice-management systems. Help maintain an organized, professional, efficient, and patient-friendly office. Perform additional administrative and patient-care coordination duties as needed to support the practice. What We Are Looking For We are looking for someone who is: Highly organized and detail-oriented Friendly, professional, and comfortable communicating with patients Able to multitask and prioritize in a busy medical practice Dependable and willing to take ownership of responsibilities Comfortable working collaboratively with both front-office and clinical staff Able to communicate effectively with physicians, patients, insurance companies, and outside facilities Experienced with medical terminology, insurance, billing, or coding preferred Previous medical-office or surgery-scheduling experience preferred Experience Prior experience working in a medical office setting or healthcare environment is preferred Demonstrated proficiency with EMR/EHR systems Familiarity with medical terminology related to general medicine Excellent computer skills across Microsoft Office applications along with experience using dental or hospital management software such as Eaglesoft or Dentrix Join our team to play a crucial role in delivering compassionate patient care while utilizing your administrative expertise. We value energetic professionals who thrive in fast-paced environments and are committed to maintaining the highest standards of clinical confidentiality and customer service. This position is paid and offers an engaging opportunity to grow within a supportive healthcare setting.

Pay:

$30.00 - $35.00 per hour

Benefits:

401(k) Employee discount Paid sick time Paid time off Paid training Uniform allowance

Work Location:

In person