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MV
Maple Valley Movement Neurology
Patient Service Representative
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Washington data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$53,707 / year median in Washington
+2% projected growth
Job Description
Job Summary We are seeking a dynamic and compassionate Patient Service Representative to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients, providing exceptional customer service and ensuring smooth administrative operations within our medical practice. Your enthusiasm and organizational skills will help create a welcoming environment where patients feel valued and cared for. You will handle appointment scheduling, patient check-ins, and manage electronic health records. This position offers an exciting opportunity to make a positive impact on patient experiences every day! Responsibilities Greet patients and assist with check-in procedures Schedule appointments and verify patient information Maintain patient confidentiality in compliance with health regulations Support administrative tasks such as data entry and document processing Collaborate with healthcare providers to facilitate efficient patient flow Skills Proven experience working in a medical office environment or healthcare setting Excellent customer service and communications skills Ability to type quickly and accurately while managing multiple tasks efficiently Experience supporting specialized healthcare offices is a plus Join us in delivering outstanding care by providing essential administrative support that keeps our healthcare services running smoothly! Your dedication will help foster trust and comfort for every patient who walks through our doors.