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Prosser Memorial Health

Patient Services Representative - Pain Clinic

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$53,707 / year median in Washington

+2% projected growth

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Job Description

FT, 80 hrs/pp, 1.0 FTE; days, varies as scheduled.
Job Summary:
Responsible for maintaining records of business transactions and office activities of the clinic. Answers and screen phone calls and takes messages; schedules appointments; obtains billing information; checks in patients; maintains medical charts; files medical charts. May be responsible for referrals. Education and/or
Experience Requirements:
High school diploma/GED with training in office skills; or formal education from 6 months to one year. On-the-job training up to and including 90 days. Six months medical clerk/receptionist experience desired Requires computer knowledge and keyboard skills (40 wpm) Medical terminology and anatomy background preferred Cash balancing experience preferred Bilingual Spanish/English strongly desired
Preferred:
Medical terminology and anatomy education. Cash balancing experience. Bilingual Spanish/English strongly desired.
Compensation & Benefits Pay Range:
$20.87-30.19 Excellent health, dental, and vision benefits Retirement plan with employer contributions Generous paid time off Why Prosser? Prosser Memorial Health is proud to be the ONLY Critical Access Hospital in Washington State with a 5-Star CMS rating and ranked among the Top 10 Recommended Hospitals in Washington .
Community Highlights:
Friendly, welcoming community at the heart of Washington wine country 300 days of sunshine with easy access to the Yakima River and outdoor recreation Just 30 minutes from the Tri-Cities (Pasco, Kennewick, Richland) and the Tri-Cities Airport (PSC) Cost of living 18% lower than the national average Quick 30-minute flights to Seattle, WA, or Portland, OR National recognition: #1 Best Suburbs to Buy a House in WA (Niche) #1 Best Places to Live in WA (AreaVibes) #1 Most Secure Mid-Sized City in the U.S. Join Our Team! At Prosser Memorial Health, you'll find more than just a job—you'll find a community and a mission. Whether you're an experienced professional or a new graduate, this is an opportunity to grow your career in a supportive environment, with state-of-the-art facilities and an outstanding team.