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Yakima Valley Farm Workers Clinic

Referral Specialist

Career Insights for Registrar / Patient Service Representative

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Based on Washington data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$53,707 / year median in Washington

+2% projected growth

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Job Description

Job Brief Referral Specialist Prosser, WA Employment duration: Full time
Exempt Status:
Non-exempt Offer Relocation?:
No ID:
17147 Join our team as a Referral Specialist at Valley Vista Medical Group in Prosser, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. We invite you to explore our short clips, " WE are Yakima•WE are Family " and " YVFWC•And then we grew ," for a glimpse into our dedication to our communities, health, and families!
Position Highlights:
1.0 FTE (40 hours per week) $18.75•22.97/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills, paid on hours worked 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more!
What You'll Do:
Manages work queues regarding referral activity on a daily basis to ensure timely processing and/or completion Assists with patient referrals for additional services needed with internal and external medical facilities Assists with patient insurance authorization Assists with appointment setup as needed Coordinates follow up between referral source and patient Ensures chart notes and follow up documentation is linked to referral Provides translated educational materials and directions to patients when necessary Processes incoming correspondence and responds to calls, emails, and faxes Perform other duties as assigned
Qualifications:
High School Diploma or General Education Diploma (GED) Associates Degree or Certificate from an accredited technical school preferred One year's experience working in an office setting, preferably a medical or dental office Two year's experience working in a medical and/or dental front office setting; with insurance referrals and authorizations preferred Bilingual (English/Spanish) required at a level 9 This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved. Knowledge of or ability to learn medical terminology required Ability to prioritize work, handle a variety of tasks simultaneously and complete projects in a fast-paced environment Excellent communication and interpersonal skills Strong organizational skills Ability to work flexible hours, including evenings and weekends Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Visit our website at www.yvfwc.com to learn more about our organization! Back Share Apply Now

Benefits

  • Paid Time Off (PTO)
  • 403(b) Tax-Sheltered Annuity Plans
  • Other Retirement and Savings
  • Employee Stock Options (ESOs)