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Miracle Ear

Patient Care Coordinator (PCC)

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Job Description

Join our team as a Patient Care Coordinator and be an integral part of our customer service team! You'll be the friendly face and voice of our hearing health care practice, making every visit pleasant for our valued customers. What you'll do:
  • Schedule Management
  • Keep our schedule full and running smoothly, ensuring every patient gets the care they need.
  • Warm Welcome
  • : Greet patients and visitors with a smile, whether in person or on the phone, making everyone feel welcome.
  • Office Organization
  • Keep things tidy and organized, ensuring a clean and pleasant environment.
  • Data Management
  • Collect and update patient information accurately and efficiently.
  • Communication
  • Keep everyone informed, from notifying consultants of arrivals to communicating any delays.
  • Payment Handling
  • Process payments accurately, including insurance, credit, cash, and checks.
  • Supply Management
  • Keep supplies stocked and equipment in good condition, ensuring efficient operations.
  • Privacy Protection
  • Maintain patient confidentiality by handling sensitive information securely.
What you need:
  • Organization and multitasking skills
  • A friendly, patient, and empathetic attitude
  • Sales experience with a sense of urgency
  • Attention to detail and a commitment to excellence Join us and be part of a team where every day is a chance to assist others and make a positive impact!
and let's work together to provide excellent customer care.
Job Type:
Full-time Pay:
From $18.00 per hour
Benefits:
401(k) Dental insurance Health insurance Vision insurance
Work Location:
In person

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance