Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

Three Oaks Health

Patient Service Representative

Pay: $18–$21.04/hr

Posted: 2 weeks ago

Location: Johnson Creek, WI (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 10/1/2026

Career Insights for Registrar / Patient Service Representative

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Wisconsin data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$44,891 / year median in Wisconsin

+3% projected growth

Explore Career

Job Description

RESPONSIBILITY LEVEL

The Patient Service Representative serves as a patient advocate by greeting and assisting them as necessary; scheduling appointments; maintaining records and accounts. Put the patient first and strive to lead the change in healthcare by providing the care we all want.

PRINCIPAL DUTIES

Establish rapport and relationships with patients and their families. Including greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Assist clinic providers in establish a welcoming and inviting clinical culture. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Provide a clinical experience exceeding each patient's expectations. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs. Helps patients in distress by responding to emergencies. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed.

Pay:

$18.00 - $21.04 per hour

Benefits:

401(k) 401(k) matching Life insurance Paid time off

Medical Specialty:

Pediatrics Primary Care Work Location:

In person