Kaukauna Clinic is looking for a Medical Office Receptionist to join our team! We are an independent multi-physician family practice group providing care to the residents of the Fox Valley and surrounding areas with our organization's mission at heart, dedicated to helping those who come through our doors. Our board-certified family physicians and mid-level providers provide compassionate, high quality care to patients of all ages. The schedule for this position is Monday-Friday, 8:30 a.m. to 5:00 p.m. , and work every 5th Saturday (8:30 am - noon) with occasional open (6:30 a.m. to 3:00 p.m.) and close (9:30 a.m. to 6:00 p.m.) schedules based on staffing needs. This is a full-time position, 40 hours per week.

Position Summary:

The medical office receptionist is responsible for greeting patients and visitors in a prompt, courteous, and professional manner whiling maintain patient and clinic confidentiality. The medical office receptionist will check in patients, take payments, schedule appointments as appropriate, answer incoming calls and transfer to the correct department, and perform other projects as assigned.

Essential Job Responsibilities:

Greets all patients/visitors and direct patients/visitors to designated waiting areas, and communicate information regarding appointments by calling or paging the correct department (e.g. nursing station, lab, human resources, etc.). Appropriately and courteously screen solicitors for relevance to organization needs. Checks in patients in a polite and thorough manner while complying with clinic policies. Explains financial requirements to the patients or responsible parties and collects co-pays as required. Makes appointment reminder phone calls as needed. Scan patient insurance cards and enter information into computer. Promptly and professionally answer incoming telephone calls, and transfer calls appropriately, offering voice mail, paging, or redirection of calls as needed. Schedules new and established patients' appointment by gathering and documenting the required information per clinic policies. Distribute incoming faxes, sorts and distributes daily mail and supply orders. Maintains patient and clinic confidentiality.

Education:

High school diploma or equivalent

PREFERRED EDUCATION AND/OR EXPERIENCE

Medical terminology

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person