A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today.
Scheduled Weekly Hours:
0 We're not just filling positions, we're building careers. At Emplify Health, we care for our teams, while they care for their communities. Whether you are just starting out or looking for a change, Emplify Health supports you now and into the future. Join us and find out how a little empathy changes everything. We are seeking a friendly, service‑oriented Patient Attendant to join our Patient Experience Team! In this role, you will warmly greet and assist patients, family members, and visitors while helping them navigate the hospital and clinic. You'll play an important part in creating a welcoming, supportive, and positive experience for everyone who enters our facilities.
What's Available:
Casual Call - Pick up shifts that work for you! Starting pay of $16.47+ more for experience!
Location:
Onalaska Clinic Non-benefit eligible position
What You'll Do:
Provide exceptional customer service by greeting, directing, escorting, and assisting patients, visitors, and families throughout the hospital and clinic. Assist patients with wheelchair use, transport, and wayfinding while ensuring safety Support check‑in processes for visitors and vendors and respond to customer questions, concerns, or needs using appropriate resources. Maintain clean, clutter‑free entrances and notify Environmental Services or Security when additional support is needed. Perform a variety of clerical duties, including basic computer use, paging, phone skills, and data entry for tracking logs and reports.
What You'll Need:
High School Diploma or equivalency 1 year of experience working with the public 1 year of customer service or healthcare experience preferred Basic computer skills is a plus! Weekend availability preferred
What You'll Get:
Unlimited potential at one of the leading health systems in the Midwest A welcoming environment where you are valued and appreciated Flexible scheduling - pick up shifts that work best for you! Professional Development Opportunities and Career Development Center support Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities. I f you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future. Equal Opportunity Employer
