The Scheduling Supervisor provides support for surgical office by managing all aspects of surgical scheduling and medical assisting.
Responsibilities:
Maintain surgical schedule for physicians which includes daily communication to keep everyone apprised of updates. Maintain call schedule for general surgery department. Coordinate surgical dates with patients. Schedule correct surgery in appropriate room, OR, minor, in-patient, out-patient. Coordinate assistant surgeons both from within our office and other offices. Provide patients with proper pre-surgical preparations; bowel preps, medication restrictions, fasting, medical clearance, pre-admit testing. Obtain proper CPT and ICD-10 coding. Obtain necessary authorizations from insurance companies. Fax booking sheet including coding and authorization information, consents, physician orders, histories & physicals, and medical clearances to surgical booking department. Enter all pre-admit testing orders into the EMR for physician to review and sign. If there is a chance a same day surgery patient needs homecare, those orders need to be sent to home care. Assure all billing information is provided by physician on billing card before sending to billing department. Maintain clean and well stocked exam rooms. Order medical supplies. Triage patients. Obtain proper consents. Complete preliminary history & physical including vitals and enter into EMR system. Have procedure trays and other supplies ready for the physician. Assist with minor procedures, biopsies and irrigation & drainage. Pack and change dressings under supervision of surgeon. Proper specimen handling, packaging and sending to lab. Count and sterilize instruments. Drain & clean autoclave according to schedule. Change red bag waste & prepare for pick up. Change Cidex according to schedule. Maintain record of service for equipment. Enter orders into EMR for physician to review and sign. Obtain authorizations for Radiology procedures. Provide back to work/school notes. Manage the physicians' outboxes. Assist reception when needed. Handle all phones calls professionally and timely. Performs other tasks as assigned.
Qualifications/Requirements:
Experience:
3 years of previous healthcare, surgical scheduling, supervisory experience and medical assistant experience preferred.
Education:
High School diploma required. Licenses /
Certifications:
POE Certification or Medical Assistant Certification preferred.