The Surgical Services Support Technician may perform assigned tasks which directly contribute to the care of patients and other patient related services as directed and under the supervision of a Registered Professional Nurse or Clinician. Provide support to the staff to facilitate the case flow within Surgical Services.

Responsibilities:

+ Establish appropriate and effective communication strategies. + Suggest and support change within the department/organization. + Perform patient care skills working with preceptor (RN) in a safe manner according to policy and procedure. + Constructively receive feedback and direction. + Identify and communicate learning needs to their preceptor. + Demonstrate awareness of the impact of his/her behavior on the efficient functioning of the department/organization. + Seek out appropriate nursing, physician or other health care team intervention. + Take action to improve knowledge, skill and performance based on feedback or on self-identified developmental needs. + Maintain an environment conducive to patient safety and recovery including but not limited to: completing safety checks, keeping the department and OR rooms clean and organized, cleaning department specific equipment, changing bed linens, emptying linen hampers, keeping hallways clear of equipment and returning equipment. + Assist with patient positioning under the supervision of an RN. + Assist with transporting specimens to the lab. + Assist with opening supplies and equipment to establish a sterile field. + Assist with care, cleaning, and maintenance of all specialty equipment, including, but not limited to, lasers, video towers, microscopes, positioning supplies. + Assist nurses with the set-up and ordering of instrument trays. Check daily with SPD for broken instruments, and incomplete trays. + Effectively communicate with anesthesia and operating room staff to assure daily operating room assignments are prioritized at the start of each shift. Remains accessible in operating rooms at all times. + Assist to move patients on and off bed in the OR suite.

Perform assigned work in a timely and productive manner. + Strictly adhere to all policies and practices relative to patient care and hospital related information. + Comply with safety policies and procedures including standard precautions. + Ensure equipment malfunctions are reported to the appropriate department.

Identify need and/or provide patient/family education. + High school diploma or equivalent with 1 year of experience, preferably within a customer service or healthcare role. + -OR-Enrollment in any healthcare training program that requires clinical rotations with at least 1 clinical rotation completed. + Microcomputer experience preferred. + Ability to effectively communicate both orally and in writing.

Licensure, Certifications, and Clearances:

+ CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire. + Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) + CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire. + Act 31 Child Abuse Reporting with renewal + Act 33 with renewal + Act 34 with renewal + Act 73 FBI Clearance with renewal UPMC is an Equal Opportunity Employer/Disability/Veteran