HLA Dispatcher

Job Title:

911 &

IFT Dispatcher Location:

Indiana Job Description:

We are seeking a calm, organized Dispatcher to handle 911 emergencies and interfacility transport (IFT) calls. You will coordinate EMS units, communicate with hospitals and field personnel, and ensure timely, efficient responses.

Key responsibilities include:

Receiving and prioritizing 911 and IFT calls Dispatching EMS units and monitoring their status Communicating with hospitals, patients, and field personnel Maintaining accurate records of all calls and activities Following EMS dispatch protocols and procedures High school diploma or equivalent Previous 911 or EMS dispatch experience preferred Excellent communication and multitasking skills Familiarity with CAD systems and medical terminology a plus Ability to work rotating shifts, nights, weekends, and holidays

Physical Requirements:

Ability to sit for extended periods while monitoring communications systems. Capability to handle high-stress situations calmly and effectively.