Tennis Pro Shop Attendant St. Louis Country Club - 3.4 St. Louis, MO Job Details 13 hours ago Qualifications Customer communication

Full Job Description Tennis Pro Shop Attendant Job Description:

Pro Shop Attendants will sell tennis merchandise and maintain the Tennis Shop while additionally selling tennis court time and tennis lessons. Optional opportunities for tennis players to also become Junior Professionals. Education and/or

Experience:

High School diploma or current enrollment preferred. Background in retail, sporting goods preferred. Familiarity with POS software.

Job Knowledge, Core Competencies and Expectations:

Able to operate a point-of-sales (POS) system. Outstanding customer service skills. Enthusiastically promote the game of tennis. Knowledge of and ability to perform required role in emergency situations.

Job Tasks/Duties:

Ensure that all club members and guests receive courteous, prompt, and professional attention to all their racquet sports needs. Prepare tennis facilities for members every morning and afternoon using a checklist. Performs cleaning tasks to keep tennis courts and surrounding areas in good order. Ensure that each court has lemon water and towels stocked. Supplies towels, cups and ice to members and guests. Records all charge tickets. Responsible for demonstrator tennis rackets loaned to members and their guests. Rotates merchandise periodically. Restock merchandise when necessary. Prices in-coming merchandise. Ensure that tennis accessories are properly inventoried and maintained. Takes and records court reservations, and assists in finding partners for players. Updates sign-up sheets for court reservations. Informs members about club programs and tournaments. Directs members and guests to their courts. Promotes and sells Tennis Shop merchandise. Assists members and guests with Tennis Shop merchandise selections and purchases. Empties trash on each court and cleans courts. Maintains Tennis Shop and keeps storage area tidy. Vacuums and dusts tennis shop daily. Take towels to and from laundry area. Reports any complaints, feedback, or concerns from membership to the Director of Racquet Sports or Tennis Professional. Attend staff meetings. Completes other appropriate assignments made by the Director of Racquet Sports or Tennis Professional. Additional Tasks Specific to

Junior Professional:

Provide lessons and clinics relating to techniques and strategies of racquet sports to members and guests. Administers and enforce club policies regarding play on club property. Assists with the instruction of all adult programs. Organizes and oversees the junior inter-club teams. Oversees and maintains all teaching equipment to a functional level. Promotes program and upcoming events to the membership. Inputs lesson charges and attendance into the computer. Strings and repairs racquets as needed. Manage Tennis Shop when needed. Records court reservations and lesson appointments.

Physical Demands and Work Environment:

Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position. Frequent lifting, bending, climbing, stooping, and pulling. Frequent repetitive motions. Continuous standing and walking.