LJ's Lil' Cafe is a family-owned and operated restaurant that went viral on social media and among foodie crowds. Almost every day is fast-paced and boasts a high volume of orders including occasional catering orders. We are deeply committed to cultivating a positive and supportive work environment. We believe in fostering professional growth for our employees, offering opportunities for skill development and career advancement. We understand that work-life balance is crucial, and we strive to create a flexible and understanding workplace that respects the needs of our team members. As a family business, we prioritize providing excellent benefits to our employees while remaining dedicated to serving our community with delicious food and exceptional customer service. Join the LJ's Lil' Cafe family and experience the difference. As a key member of our front-of-house team, you will play a vital role in ensuring every guest experiences exceptional service at LJ's Lil' Cafe.
Your primary responsibilities will include:
Providing Outstanding Guest Service:
Enthusiastically greet & warmly welcome all guests. Accurately & efficiently take & process orders. Ensure timely order fulfillment by effectively communicating with the kitchen staff. Deliver food & beverages to tables with attention to detail. Proactively address any guest concerns or issues with a friendly & professional demeanor. Maintain a positive & welcoming atmosphere for all guests.
Operational Excellence:
Maintain a clean, organized, & stocked workspace, adhering to all safety & sanitation guidelines. Assist with opening and/or closing procedures as needed including but not limited to equipment breakdown, deep cleaning, & dishwashing. Accurately handle cash transactions & operate the point-of-sale system. Quickly & efficiently stage all orders from multiple sales channels. Prepare & serve a variety of beverages, including coffee, tea, & specialty drinks.
Teamwork & Communication:
Effectively communicate with fellow team members, including kitchen staff & other front-of-house colleagues. Work collaboratively as part of a high-performing team to achieve shared goals
Qualifications:
Excellent communication, interpersonal skills, & a positive attitude Strong customer service orientation with a focus on guest satisfaction. Ability to work effectively in a very fast-paced and high volume environment. Basic math & cash-handling skills. Prior experience in a restaurant setting is preferred, but not required. Prior barista experience is not essential but would be a considerable plus. Able to lift and carry up to 25 pounds. Current food handlers card