Job Summary A Shift Lead is responsible for managing the operations of a shift and leading the on-shift crew. They must be fully proficient in all Brewista responsibilities, so they can assist a shift where needed. A Shift Lead provides correction, encouragement, guidance, and redirection to the team throughout the shift so the integrity of our values, product, and service are maintained in the Manager's absence. A Shift Lead exemplifies our values and culture every day (on or off the clock), and is a reliable, stable leader the team can lean on in stressful situations. The Shift Lead reports to their stand management team. Key Responsibilities Lead and oversee Brewistas to achieve performance and operations goals. Understands the different levels of business and demands for each day and shift and can lead and direct flow accordingly. Is a true master of recipes, secret menu, and all regular processes and procedures; able to answer all questions pertaining to daily operations. Can identify and correct flow bottlenecks while working a position. Deploys crew for the day into positions that will challenge them, give them fair exposure to different roles, and create minimal wait times during peak hours. Takes full responsibility for the operations and energy of the shift: drink quality, customer interaction, speed, music, etc. Makes changes when necessary. Represent the company's values and mission while fostering a positive, team oriented culture. Skills & Competencies Can create and maintain genuine, uplifting interactions Can work outside for prolonged periods, regardless of weather conditions. Can maintain awareness of the shift's operations while working a position. Can assertively and graciously confront their team to address operational, procedural, or cultural issues Can adapt to problems and implement solutions during stressful situations. Collaborative approach to teamwork and leadership. Knowledge of food safety standards and proper food handling procedures. Why Join 7 Brew? At 7 Brew, you'll be part of one of the fastest-growing QSR brands in the U.S. We offer opportunities for career development, a supportive team culture, and the chance to make a difference while having fun at work. If you're excited to join a team that values kindness, speed, and great drinks—we'd love to hear from you!

Pay:

$17.00 - $25.00 per hour

Benefits:

Employee discount Paid sick time

Work Location:

In person