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Kilwins Naples

Ice cream shop Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Barista

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What they do

A Barista prepares and serves coffee and other beverages at coffee houses or coffee bars. Takes customer orders, serves baked goods and snacks, runs and maintains coffee making equipment and monitors supplies.

$30,902 / year median in Florida

+16% projected growth

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Job Description

Job Overview Join our vibrant team as an Ice Cream Shop Associate and become the heart of a delightful, fast-paced food service environment! In this role, you will be the friendly face greeting customers, preparing and serving delicious ice cream treats, and ensuring every guest has an exceptional experience. Your energy and enthusiasm will help create a fun, welcoming atmosphere where customers return time and again. This position offers a fantastic opportunity to develop culinary skills, master point-of-sale systems, and thrive in a dynamic retail food industry setting. Duties Greet customers warmly and assist them with their selections, providing excellent customer service throughout their visit Prepare ice cream cones, sundaes, shakes, and other frozen treats following established recipes and safety standards Operate POS systems such as Aloha POS and Micros POS for processing sales transactions accurately and efficiently Manage food handling responsibilities including scooping, topping, and maintaining food safety standards in the workspace Maintain a clean and organized work environment by sanitizing equipment, counters, and workstations regularly Upsell menu items to enhance customer experience and increase sales opportunities Handle cash register operations, process cash and card transactions, and balance cash drawers at shift end Requirements Previous experience in food service or quick-service restaurants is preferred but not required; enthusiasm to learn is key! Familiarity with POS systems such as Aloha POS or Micros POS is a plus Strong time management skills to handle busy periods efficiently while maintaining quality service Basic math skills for cash handling, processing transactions, and giving accurate change Knowledge of food safety practices, sanitation standards, and proper food handling procedures Ability to operate kitchen equipment safely including ice cream machines, blenders, and other small appliances Excellent customer service skills with a friendly attitude that makes every guest feel valued Retail sales experience or grocery store background is advantageous but not mandatory Join us to be part of an energetic team dedicated to creating joyful moments for our guests! We're committed to providing a positive work environment where your skills grow alongside your passion for food service. All positions are paid roles that support your career development in the vibrant food industry.
Pay:
From $14.00 per hour Expected hours: 10.0 - 40.0 per week
Benefits:
Employee discount Flexible schedule Paid training
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Professional Development
  • Dental Insurance
  • Discounts/Reimbursements