Job Summary and Mission This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectfuland encouraging coaching as needed. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Delivers legendary customer service to all customers by acting with a customer first attitude and connecting with the customer. Discovers and responds to customer needs. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Maintains a clean and organized workspace so that partners can locate resources and products needed. Provides quality beverages, whole bean and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using exisiting organizational methods. Maintains regular and punctual attendance. Job Qualifications Summary of Experience No previous experience required Basic Qualifications Maintain regular and consistent attendance and punctuality, with or without an accomodation Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accomodation Engage with and understand our customers, including discovering and respondingnto customer needs through clear and pleasant communication Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients Available to perform many different tasks within the store during shift Required Knowledge, Skills and Abilities Ability to learn quickly Ability to understand and carry out oral and written instructions and request clarification when needed Strong interpersonal skills Ability to work as part of a team Ability to build relationships Starbucks is an equal opportunity employer of all qualified individuals; including minorities, women, veterans and individuals with disabilities, and regardless of sexual orientation or gender identity. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state and local ordinances.
Pay:
$15.75 per hour Expected hours: 12.0 - 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid sick time Paid time off Paid training Vision insurance Application Question(s): Application question: Must be available Saturday and/or Sunday depending on business need; please reply with which day you are available.
Application question:
Are you looking for short term or long term employment?
Short term:
under 6 months, Long term 6+ months Application question: Which shift(s) are you available to work?
Application question:
Seeking applicants with morning, mid-day and evening availability, with some shifts beginning as early as 4:30am. Are you able and willing to commit to this requirement?